Privacy Policy

Privacy Policy
Dea’rt Istanbul respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what we collect, how we use it, how we share it, how we protect it, and the rights you may have.

Data Controller
Sanatsalhobi Yapı Turizm İth İhr Tic Ltd Şti
Address: Fetih Mah Eski Çiftlik Yolu Cad No 51/B, Ataşehir, Istanbul, Turkey
Phone: +90 542 547 41 88
Email: info@deartistanbul.com

What Personal Data We Collect
We may collect personal data you provide to us directly, including:

• Identity and contact details (name, email address, phone number)

• Shipping and billing details (address, city, country, postal code)

• Order information (products purchased, order history, order notes)

• Account details (login information, if you create an account)

• Communications (messages you send to customer support)
  We may also collect technical data automatically, such as:

• Device and browser information

• IP address and basic usage data

• Cookie identifiers and site interaction data

How We Collect Data
We collect data through:

• Checkout, account creation, and contact forms

• Email communications with customer support

• Newsletter sign ups and marketing preferences (where applicable)

• Cookies and similar technologies on our website

Why We Use Your Data
We use personal data to:

• Process and fulfill orders, deliver products, and provide customer support

• Communicate about your order status, shipping, returns, and service updates

• Improve our website experience, performance, and security

• Prevent fraud, protect transactions, and ensure platform integrity

• Send marketing messages only where permitted and according to your preferences

• Meet legal and regulatory obligations

Legal Basis for Processing
Depending on your location and applicable laws, we process personal data based on:

• Performance of a contract (to fulfill orders and provide services)

• Legitimate interests (website security, fraud prevention, service improvement)

• Consent (marketing communications where required)

• Legal obligations (tax, accounting, and consumer protection requirements)

Payments and Credit Card Security
Payments are processed through secure, encrypted payment systems. We do not store full credit card details on our servers. Payment data is handled by authorized payment providers.

Sharing Your Data
We may share personal data only as necessary with:

• Shipping and logistics partners to deliver your order

• Payment providers to process payments securely

• Service providers supporting our website operations (hosting, analytics, customer support tools)

• Legal or regulatory authorities if required by law
  We do not sell your personal data.

International Transfers
If your data is transferred outside your country (for example, through service providers), we take reasonable steps to ensure appropriate safeguards are in place in line with applicable laws.

Cookies and Similar Technologies
Cookies are small text files stored on your device to help websites function and improve your experience. We use cookies to:

• Enable core website functionality (such as cart and checkout)

• Remember preferences and improve usability

• Understand site usage and improve performance
  You can control cookies through your browser settings. Disabling certain cookies may affect site functionality.

Marketing Communications
We may send marketing messages (such as product updates or promotions) where permitted by law. You can opt out at any time using the unsubscribe link in emails or by contacting us at info@deartistanbul.com.

Data Security
We apply appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or loss. No method of transmission over the internet is 100% secure, but we take security seriously and continuously improve our protections.

Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights
Depending on applicable law, you may have rights to:

• Request access to your personal data

• Request correction of inaccurate or incomplete data

• Request deletion of your personal data (where applicable)

• Object to or restrict certain processing activities

• Withdraw consent where processing is based on consent

• Request a copy of your personal data (data portability, where applicable)
  To exercise these rights, contact us at info@deartistanbul.com.

Third Party Websites
Our website may contain links to third party sites. We are not responsible for their content or privacy practices. Please review their privacy policies separately.

Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page.

Last Updated
12 December 2025